EG Threads Terms & Conditions
Price Lists & Handbook
Production Time
Our standard production time begins upon art proof approval and is published on our website: EG Threads Lead Times. Blanks must be received within 72 hours of the scheduled production date. Production times may vary based on demand.
Rush Orders
Rush orders require pre-approval. PO must include “RUSH” and the ship date. Art must be submitted in vector (or DST if needed). Blanks must arrive at least 24 hours before production. Full details: Rush Order Policy
Quality Disputes
Claims must be submitted within 72 hours of receiving merchandise. Use the following form to submit your dispute.
Order Cancellations
Order Revisions
All revisions require a revised purchase order (PO) and may be subject to additional fees or production rescheduling depending on the timing of the request. For full details, please review our complete Revision Policy here.